Help & Support
Answers to the most common questions. Still stuck? Email support@heyron.app and a human will help.
Getting started
What is Ron?
Ron is the calm budget companion for your personal money — and your business. It surfaces the one thing worth noticing each month in plain language, scans receipts in seconds, and keeps Schedule C business expenses tax-ready. Ron is available on iPhone and on the web at heyron.app, with Android coming soon.
How do I create an account?
Sign up on the web at heyron.app or in the app with your email and a password. We'll send a verification link — click it to activate your account, then sign in. Verifying your email is required before you can sign in.
I didn't get my verification email.
Check your spam folder first. On the sign-in or sign-up screen, use Resend verification email to get a fresh link. If it still doesn't arrive, email support@heyron.app.
Do my phone and the web stay in sync?
Yes. Ron uses one account across iPhone and web — your transactions, businesses, categories, and settings sync automatically. Capture on your phone; do the heavier lifting (import, reports) on the web.
Adding transactions & scanning receipts
How do I add a transaction?
Tap the + button (mobile) or Add (web). Enter the amount, a description, and pick a category — or scan a receipt and let Ron fill it in.
How does receipt scanning work?
Tap + and choose Scan (camera), Photo (pick an image from your library), or File (import an image or PDF). Ron reads the merchant, date, and total automatically and drafts the transaction for you to confirm.
The scan got a detail wrong.
Just edit any field before saving. You can also tap any transaction later to correct it. Ron remembers the categories you choose and gets better over time.
How many receipt scans do I get?
Free accounts include 10 receipt scans per calendar month. Ron Pro includes unlimited scans.
Personal, business & Schedule C
What is the Personal / Business / All filter?
Ron keeps personal and business spending cleanly separated. Tag any expense to a business to keep your Schedule C deductions organized so tax time isn't a scramble.
How do I add a business?
On the web go to Businesses; on mobile go to Settings. Add a business, and it appears as a choice next to “Personal” when you add a transaction. Business & Schedule C tracking is a Ron Pro feature.
Is Ron tax advice?
No. Ron helps you organize your money and prepare information for tax time, but it is not financial, accounting, or tax advice. Schedule C line mappings are common defaults — confirm final placement with a qualified accountant or your tax software.
Ron Pro & billing
What's included in Ron Pro?
Unlimited receipt scanning, business & Schedule C tracking, and bulk import — all synced across web and mobile.
How much does Ron Pro cost?
$5/month or $49/year (save $11). Every plan starts with a 14-day free trial.
How do I upgrade?
On the web, go to Account, choose Monthly or Annual, and start your 14-day free trial. Ron Pro is managed on the web at heyron.app — the mobile app doesn't sell subscriptions, but once you're Pro, every feature unlocks in the app automatically.
Will I be charged during the free trial?
No. Your card isn't charged for the first 14 days. Cancel any time before the trial ends and you won't be billed.
How do I cancel or manage my subscription?
Go to Account → Manage subscription. That opens the secure Stripe billing portal where you can update your card, switch plans, or cancel. If you cancel, your Pro access continues through the end of the period you've paid for.
Is my payment information secure?
Yes. Billing is handled entirely by Stripe. Ron never sees or stores your card details.
Why can't I buy Ron Pro inside the iPhone app?
Ron Pro is a subscription for our web-and-mobile service, sold and managed on our website. Subscribe on heyron.app and your Pro features unlock in the app right away.
Your account
How do I reset my password?
On the sign-in page, click Forgot password? and follow the link we email you.
How do I change my currency?
Go to Settings → Currency. Ron displays every amount in the currency you choose, so you can use it anywhere in the world.
Can I lock the app?
On iPhone, enable Biometric app lock in Settings to protect Ron behind Face ID or Touch ID.
How do I delete my account?
In the app, go to Settings → Delete account — this permanently removes your account and all of your data, immediately. If you signed up on the web only, email support@heyron.app and we'll delete it for you.
Privacy & data
Is my financial data private?
Yes. Your data is yours. Receipts are stored privately, and we never sell your data or use it for advertising. See our Privacy Policy for the full detail.
Which third parties does Ron use?
Anthropic (reads receipt images to extract merchant, date, and total), Cloudflare R2 (private receipt storage), Stripe (subscription billing), and Resend (email). They process data only to make Ron work — never for advertising.
Still need help?
Email support@heyron.app for anything at all. For privacy-specific requests, use privacy@heyron.app. We're a small team and read every message.